Junior Associate (Customer Support & Sales)
State Bank of India (SBI)
State Bank of India (SBI)
Important Note / महत्वपूर्ण सूचना
Please read the entire job post and official notification carefully for complete details about eligibility and vacancies before applying.
आवेदन करने से पहले पात्रता और रिक्तियों के बारे में संपूर्ण विवरण के लिए पूरी जॉब पोस्ट और आधिकारिक अधिसूचना को ध्यान से पढ़ें।
Graduation in any discipline from a recognized University (as on 31.12.2026) or equivalent; Age 20‑28 years (as on 01.04.2026) with category relaxations; Matriculate Ex‑servicemen with Indian Army Special Certificate of Education (or equivalent) after at least 15 years service.
Age Limit: 20–28 years (as on 01.04.2026)
State Bank of India (SBI), through its Central Recruitment & Promotion Department, Corporate Centre, Mumbai, has released the highly awaited SBI Junior Associate Recruitment 2026. The advertisement No. CRPD/CR/2026-27/17 invites eligible Indian citizens for the post of Junior Associate (Customer Support & Sales) in the clerical cadre. A total of 9,124 positions are available, comprising 7,680 regular vacancies and 1,444 backlog vacancies spread across 24 States/UTs. The online registration and fee payment window runs from 11.08.2026 to 31.08.2026.
Candidates must be proficient in the local language of the State/UT they choose to apply for. The recruitment process includes a Preliminary Examination (tentatively in September 2026), a Main Examination (tentatively in November 2026), and, where applicable, a Local Language Proficiency Test. This article provides a complete guide covering important dates, eligibility criteria, reservation policy, salary details, selection process, and step‑by‑step application instructions.
Event | Date |
|---|---|
Online Registration of Application and Payment of Fees Begins | 11.08.2026 |
Last Date for Online Registration and Fee Payment | 31.08.2026 |
Preliminary Examination (Tentative) | September 2026 |
Main Examination (Tentative) | November 2026 |
The SBI Junior Associate Recruitment 2026 covers a total of 9,124 vacancies, broken down into:
7,680 regular vacancies across 24 Circles/States/UTs.
1,444 backlog vacancies (including PwBD and Ex‑servicemen categories) across the same jurisdictions.
Candidates can apply for only one State/UT and must be proficient in the specified local language of that jurisdiction. The bank has clarified that these figures are provisional and may vary based on actual requirements.
Graduation in any discipline from a recognized University, or an equivalent qualification recognized by the Central Government.
Integrated Dual Degree (IDD) holders must ensure their degree was obtained on or before 31.12.2026.
Candidates in the final year/semester of graduation may apply provisionally, provided they furnish proof of successful completion by 31.12.2026.
Matriculate Ex‑servicemen who possess the Indian Army Special Certificate of Education (or equivalent from Navy/Air Force) after completing not less than 15 years of service in the Armed Forces are also eligible, provided the certificate is dated on or before 31.12.2026.
Minimum Age: 20 years (born on or after 02.04.1998)
Maximum Age: 28 years (born on or before 01.04.2006)
OBC: +3 years
SC/ST: +5 years
PwBD (General/EWS): +10 years
PwBD (OBC): +13 years
PwBD (SC/ST): +15 years
Ex‑servicemen/Disabled Ex‑servicemen: Actual period of defence service +3 years (8 years for Disabled Ex‑servicemen belonging to SC/ST), subject to a maximum age of 50 years.
Widows, Divorced Women, and Women Judicially Separated from Husband (not remarried): +7 years (subject to a maximum age limit of 35 years for General/EWS, 38 years for OBC, and 40 years for SC/ST).
Trained Apprentices of SBI: 1 year (GEN/EWS), 4 years (OBC), 6 years (SC/ST), and higher relaxations for various PwBD categories as listed above.
Cumulative age relaxation is not permitted. All relaxation certificates must be submitted at the time of joining; no category changes are allowed after online registration.
The Preliminary Exam consists of three sections:
English Language – 30 questions, 30 marks, 20 minutes.
Numerical Ability – 35 questions, 35 marks, 20 minutes.
Reasoning Ability – 35 questions, 35 marks, 20 minutes.
Total – 100 questions, 100 marks, 1 hour. Negative marking: ¼ mark per wrong answer. No sectional cutoff; only aggregate marks are considered. Approximately 10 times the number of vacancies in each category will be shortlisted for the Mains.
The Main Exam includes:
General/Financial Awareness – 50 questions, 50 marks, 35 minutes.
General English – 40 questions, 40 marks, 35 minutes.
Quantitative Aptitude – 50 questions, 50 marks, 45 minutes.
Reasoning Ability & Computer Aptitude – 50 questions, 60 marks, 45 minutes.
Total – 190 questions, 200 marks, 2 hours 40 minutes. Negative marking applies similarly. Candidates must achieve the minimum qualifying percentage decided by the bank (5% relaxation for SC/ST/OBC/PwBD/XS/DXS).
Where required, a local language test will be conducted at a centre designated by the bank in the State/UT applied for. This test is conducted at the candidate’s own expense.
English Language – 30 Qs, 30 Marks.
Numerical Ability – 35 Qs, 35 Marks.
Reasoning Ability – 35 Qs, 35 Marks.
General/Financial Awareness – 50 Qs, 50 Marks.
General English – 40 Qs, 40 Marks.
Quantitative Aptitude – 50 Qs, 50 Marks.
Reasoning Ability & Computer Aptitude – 50 Qs, 60 Marks.
All sections are objective type with negative marking of ¼ per incorrect answer.
Category | Fee / Intimation Charges |
|---|---|
General / OBC / EWS | ₹750 |
SC / ST / PwBD / XS / DXS | Nil |
The fee is non‑refundable and must be paid online using debit card, credit card, or Internet Banking. Once paid, the amount will not be refunded or held for any other examination.
Visit the official SBI careers portal at https://sbi.bank.in/web/careers/current-openings.
Click on the advertisement for SBI Junior Associate Recruitment 2026.
Register with your mobile number and email ID to create an online account.
Log in using the credentials and fill out the application form with personal, educational, and accommodation details.
Upload scanned copies of photograph, signature, ID proof, and any other required documents.
Select the preferred State/UT and ensure proficiency in the local language.
Pay the application fee as per your category.
Review all entered details, submit the form, and save the acknowledgement number.
Print the acknowledgement for future reference.
Candidates must regularly check the SBI website for updates on exam dates and admit card releases. The exact dates for the Preliminary and Main Examinations will be communicated separately.
Probation Period: Minimum 6 months. Newly recruited Junior Associates must complete prescribed e‑lessons during probation to be confirmed; extension may be granted if performance is below expectations.
Inter Circle/State Transfer: No transfer is allowed before completion of 5 years of service. After 5 years, transfer may be considered only under exceptional circumstances such as Extreme Compassionate Ground or Spouse Ground, at the Bank's discretion.
Nature of Duties: Handling customer calls, providing banking services, advisory services, and cross‑selling of products both inside and outside bank premises. The role may involve extensive outdoor travel, flexible working hours, and shift work.
Appointment is restricted to the vacancies advertised for the specific State/UT applied for. Candidates will be posted in the State/UT of their application if selected.
The pay scale for Junior Associate (Customer Support & Sales) is:
Rs. 24,050‑1,340/3‑28,070‑1,650/3‑33,020‑2,000/4‑41,020‑2,340/7‑57,400‑4,400/1‑61,800‑2,680/1‑64,480.
Starting Basic Pay is Rs. 26,730 (Rs. 24,050 + two advance increments admissible to graduates). For candidates posted in metro areas like Mumbai, total starting emoluments are approximately Rs. 46,000 per month, inclusive of Dearness Allowance, other allowances at current rates, and two additional increments for newly recruited graduate Junior Associates. Allowances may vary with location.
Selected candidates are eligible for reimbursement of perquisites, Provident Fund, pension under the New Pension Scheme (Defined Contribution Benefit), medical benefits, leave‑fare allowance, and other facilities as per bank instructions issued from time to time.
Persons with Benchmark Disabilities (PwBD): 4% horizontal reservation under Section 34 of the Rights of Persons with Disabilities Act, 2016, covering a wide range of disabilities.
Disabled Ex‑servicemen and dependents of servicemen killed in action: 4.5% of total vacancies (in addition to the 10% reserved for Ex‑servicemen), totaling 14.5% for ex‑servicemen categories.
Reservation for PwBD/XS/DXS is horizontal and is included within the vacancies of the parent categories (SC/ST/OBC/EWS/GEN) to which the candidate belongs.
OBC reservation is limited to the non‑creamy layer; creamy layer candidates must indicate themselves as General.
EWS reservation requires an Income & Asset Certificate for FY 2025‑26, valid for 2026‑27, issued by a Competent Authority on the Government of India format.
Candidates must keep their contact details and email ID active throughout the recruitment process.
All communications from SBI will be sent to the email ID registered during the online application.
No correspondence will be entertained regarding age relaxations after online registration.
Candidates already employed in SBI’s clerical cadre or those who resigned from such posts earlier are not eligible.
Candidates with adverse character reports are disqualified.
Regularly check the SBI careers portal for updates on exam schedules, admit cards, and results.
Pre‑Examination Training will be arranged by the Bank for SC/ST/OBC/Ex‑servicemen/PwBD candidates who opt for it during online registration, conducted online as per Government of India guidelines.
For any further queries, refer to the official advertisement PDF available on the SBI careers portal.
Note: This FAQ section is based on the official notification and provides general guidance.
Q: What is the last date to apply for Junior Associate (Customer Support & Sales)?
A: The last date to complete online registration and fee payment is 31 August 2026.
Q: What is the age limit and eligibility for Junior Associate (Customer Support & Sales)?
A: Candidates must be between 20 and 28 years of age as on 01.04.2026, hold a graduation degree (as on 31.12.2026), and meet the category‑specific relaxations and local language proficiency requirements.
Q: How to apply online for Junior Associate (Customer Support & Sales)?
A: Visit the SBI careers portal, click the recruitment link, register with your mobile and email, fill the application form, upload required documents, select the preferred State/UT, pay the application fee (₹750 for General/OBC/EWS; Nil for SC/ST/PwBD/XS/DXS), and submit the form. Keep the acknowledgement number for future reference.
Use the links below to apply online or download the official notification. Clicking these links will securely redirect you to the official recruitment website.
नीचे दिए गए लिंक का उपयोग करके ऑनलाइन आवेदन करें या आधिकारिक अधिसूचना डाउनलोड करें। इन लिंक पर क्लिक करने से आप आधिकारिक भर्ती वेबसाइट पर सुरक्षित रूप से पुनः निर्देशित होंगे।
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